HDFC Bank Walk In Interview 2025: HDFC Bank is conducting a walk-in drive for the position of Virtual Care Officer – Customer Care at their Pune location. This opportunity is ideal for graduates with 0 to 4 years of experience in customer service or related fields. Interested candidates can attend the walk-in interview scheduled from 25th April to 2nd May 2025. Check full details below.
Position: Virtual Care Officer – Customer Care
Job Location: Pune (Bund Garden Road), Maharashtra
Salary: Best in the Industry
Qualification: Graduation in any discipline
Experience: 0 to 4 years
Job Description for the role:
- Responsible for ensuring delivery of competent and consistent service in line with set standards that results in an enhanced customer experience for bank customers
- Job Role includes, handling of inbound calls received from customers enquiring details of the product holdings, product or process related information. (for any / all products areas like Credit Cards, Bank A/Cs, Deposits, Loans, Depositories, Mutual Funds, Debit Cards, Prepaid & Forex Cards or any other Direct Banking related calls)
- Deliver service quality in order to achieve Quality benchmarks defined from time to time.
- Adherence to set processes of updating customer interactions in CRM Next & ensuring timely updations of interactions in appropriate systems.
Walk-In Interview Details:
- Dates: 25th April to 2nd May 2025
- Time: 10:00 AM to 3:00 PM
- Venue: HDFC Bank Ltd., 4th Floor, MIT Marathon Building, Bund Garden Road, Pune – 411001
For More Details: Click Here
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